VIP Management,
Grand Hyatt Melbourne
Grand Hyatt Melbourne is renowned for its premium clientele and status as one of the most prestigious properties in the city. Located in Melbourne's 'French district' at the foot of Collins Street, the hotel is ideally positioned just a stone's throw away from the city's top destinations.
As a seasoned hospitality professional, Jess has had the pleasure of managing stays for an impressive list of high-profile guests including Joe Biden, Hilary Clinton, Julia Gillard, Jean Paul Gaultier, Ai Wei Wei, Andy Murray, Kendrick Lamar, Charlize Theron, Margot Robbie, Susan Sarandon and Goldie Hawn. With her exceptional attention to detail and passion for excellence, Jess consistently exceeded guest expectations while overseeing the executive Grand Club Lounge and Concierge teams.
